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Financial Services
Many large corporates have a heavy reliance on line management to take care of day-to-day HR matters, but few have the capacity, resources, or competence to handle these matters effectively.
The result is a greater reliance on centralised HR to provide support and assistance for basic people management needs, leaving less time for HR managers to focus on strategy and aligning HR with the broader business objectives.
FCB has developed a solution to ensure that line managers have the support they need to take care of the day-to-day people issues giving them the tools and confidence to manage selected HR disciplines of the employment lifecycle.
This unique solution ensures the HR function retains control and awareness of the people issues in the business units, as well as, giving line managers the capacity to manage remotely.
How does it work?
Take a typical large financial services organisation. High fixed labour cost, 24hr operations, competitive market pressures, and a market expectation that the organisation sets the benchmark for people management in the corporate arena.
Typically your HR function operates on centralised shared services model with senior HR Business Partners in each business unit. In addition the typical architecture of the HR support unit includes a hierarchy of junior HR professionals, experienced HR professionals, senior employment relations specialists, and a senior People & Culture team to drive HR strategy.
In this model a significant resource is aligned to providing transactional support to line management by relatively junior members of the HR team. In theory the model should work effectively however in practice the service becomes expensive and inefficient. The result being line management are delivered disempowering outcomes, and senior levels of the HR team are brought in to resolve transactional issues.
FCB Smart Solution
Our service model replaces the junior HR resources with senior HR/ER expertise and experience. In addition we
- Remove costs
- Increase the resources to manage the transactional HR issues
- Increase the expertise and experience in the professional team supporting your business
- Empower line managers to manage more effectively
- We free up senior HR professionals to focus on strategy and improving people management
Key services we can deliver to your organisation include
- A dedicated employment relations telephone advisory service
- An online employment relations management system - enableHR
- Tailored employment relations updates
- Workplace relations legal services
- HR consulting & contracting services
To learn more about Smarter Ways to Manage your people contact FCB.
