FCB Group Centres of Excellence

The value of expert workplace advisory services as an HR Shared Services function

Centres of Excellence in Workplace Relations

Evaluate the benefits of adding workplace advisory services to your HR Shared Service Function

In Australia, employment relations and work health and safety is set to remain on the agenda throughout 2012 and beyond. Workplace Relations is the single biggest issue for HR Directors in the effort to safeguard business productivity, competitiveness and brand reputation.

The trends

Whilst HR Transformation is already delivering improved quality, consolidation and technology enablement, cost savings and business value HR Directors and Shared Services Directors are evaluating the next step.

In the Deloitte 2011 Shared Services Survey, 61% of respondents indicated a plan to increase the number of strategic services managed in their shared services centre.

Campbell Fisher, Managing Partner and Solicitor Director of FCB Group examines the role that workplace advisory services play as a single shared services solution in Australian enterprises.

Centres of workplace advisory expertise

Many businesses may not be able to support a business case for in house technology and a professional team to manage ER/HR/WHS issues.

In a first of a series of FCB Group Smart Solutions whitepapers, Campbell Fisher outlines why new economy enterprises need to identify ER as critical to business strategy, and how they seek new solutions HR and WHS.

In a detailed review of HR function in enterprise, Campbell Fisher details key steps to effectively building an integrated shared services solution, and outlines the role of the following in the provision of expert advisory services:

• Transactional HR and WHS compliance process and practice
• Empowering line management through knowledge transfer
• Reduction of contingent fee support costs
• Analytics to support strategy, policy and governance at Board Level